FREQUENTLY ASKED QUESTIONS

1. What are Straight Laces?

Straight Laces are shoelaces that turn virtually any pair oflace-up shoes into slip-ons, while giving you a fashionable look by eliminatingthe need to ever tie your shoes again with messy bows and knots.

2. What is the size and dimension of Straight Laces?

StraightLaces are made of latex fibers wrapped in a polyester thread.
Size and Dimensions of Flat Laces:

Length : 52 inches (132 cm)
Width : 0.28 inches (7 mm)

Size and Dimensions of Round Laces:

Length : 40 inches (101 cm)
Diameter : 0.11 inches (2.8 mm)

3. How many laces and accessories are in one package?

One pairis included per package; two shoelaces and two fastening brackets are in eachpackage.

4. How do I install Straight Laces?

5. Can I adjust the laces after I have installed them?

Yes, you can adjust the tightness ofthe shoelaces by moving the fastening bracket and adjusting the laces.

Pleasenote: we recommend leaving 2 inches of excess shoelace for the first 4 - 8hours of wear time. This will give you enough time to adjust the fit if theshoe is too tight or too loose. Once the proper fit is determined, cut theshoelace down to an inch and you should be good to go.



6. How are the laces kept locked in place?

StraightLaces use a patented (pending) lacing system which utilizes a fastening bracketon one end and a T-bar on the other end. Our locking mechanism was designed tobe secure, but also be the most discreet and stylish while not compromising on comfortability. 

7. Will the Fastening Bracket or T-Bar scratch my skin?

We havenot had any customers experience this problem that we know of. That being said,it is possible that this could happen on rare occasions when not wearing sockswith your shoes. 

8. Are Straight Laces washable?

The shoelacesare washable and the colors will not fade from washing. Straight Laces can be dried in a dryertoo.

1. Can Straight Laces be used for toddler shoes? What about adult and senior’s footwear?

One size fits all, from toddlers, to adults, to seniors and anyonein between, Straight Laces is designed to fit all sizes and the tightness iscompletely customizable to each individual's preference.

For many people our product is a cool accessory that adds a bit of convenienceto their life. But for individuals who struggle with fine motor skills,Straight Laces opens up a whole world of footwear to them. Normally, individuals faced with certain physical limitations are restricted intheir footwear options: typically, slip-ons, loafers, and Velcro shoes. WithStraight Laces, people with special needs can independently wear virtually anyshoe they want, at any time.

2. What kind of activities and sports can I be a part of while using Straight Laces?

We havereceived positive feedback from thousands of our customers, who have been usingStraight Laces for athletic, casual, and formal wear. The styles, colors, andcustomizable fit give you style, comfort and convenience in anysituation. 

Ourcustomers are using Straight Laces in an incredible variety of ways, some ofwhich are: running, working out, CrossFit, golfing, basketball, tennis, hiking,cycling, cycling for commuters, traveling, skateboarding, stage performance -acting & dancing, waiters, and movers (no tripping hazard).

Ourlaces have also been able to help people with mobility issues whether apermanent physical ailment, temporary injury, or just normal aches &pains. 

3. Will my shoes be compatible with Straight Laces?

 Based on the testimonials from oursatisfied customers, these are some of shoe Brands (but not limited to) thatthey found Straight Laces to be a perfect match with:Compatible footwear; Yeezy, Chuck Taylor, Adidas, Nike, Vans, Pumas, Cole Haan,Toms, Saucony, Allen Edmunds, Florsheim, High Tops, Taos, Keen, SALOMON,Rockport, Clarks, Johnston and Murphy, Echo, Stacey Adams.For the rest, there is only one way to find out… 😊

1. How can I track my order?

Onceyour order has been shipped, you will receive an email confirming the order statuswhich will contain the tracking information of your order.

Shippingwithin the continental United States generally arrives within 3 – 7 days.

Internationalshipping generally arrives in 14 – 30 days.

2. Do you offer worldwide shipping?

Internationalshipping is available to most countries worldwide. International shipping costsare $10 for orders of $50 or more and FREE for orders of $75 or more. 

Note: Wecontinue to process orders throughout the COVID-19 situation.

Please CLICK HERE to get more detailed shippinginformation.

3. How can I connect with the team of Straight Laces?

To contact our support team, pleaseemail us at support@straightlaces.com or CLICK HERE.